We ship all of our products Worldwide!
Please ensure your shipping address and email address are correct at time of placing order.
You will receive an email confirmation on receipt of your order.
Orders will be processed within 3 working days of funds being cleared.
A further email notification will be provided when your order is dispatched.
Please check your Junk/Spam folder for order notification emails.
You have the option of signing up for SMS tracking when you complete your checkout. Supplying your mobile number will enable us to keep you updated with your order progress via SMS.
All our UK orders are shipped using RoyalMail 24 and should arrive the next day following despatch confirmation.Rest of World
Products are shipped using standard delivery and no tracking status is provided. We cannot accept responsibility for any lost deliveries that are shipped using standard delivery.
Products are shipped using a tracked delivery service and a tracking number will be made available to enable you to follow the status of your order.
Your order can be tracked using the following link: https://www.royalmail.com/track-your-item#/
Please note that if you choose the tracked delivery service, your tracking number will be provided in your despatch email.
Failed deliveries will only be processed on receipt of the returned parcel at our premises. A refund will be issued on the cost of the products only, and will not cover shipping costs.
COVID-19 has had an undesirable impact on all our international shipping rates, however we are working hard to get the best prices for our customers. We will frequently review the shipping costs to continually get you the best deals.
Final shipping fees are calculated at checkout based on weight and destination.
- From £2
- Standard from £2.50
- Tracked from £7.70
- Standard from £3.50
- Tracked from £9.50
Rest Of World
- Standard from £3.50
- Tracked from £9.25
Note the following timescales are estimates only and additional delays could occur.
|UK||1 – 2 working days from confirmation of dispatch|
|Europe||3 – 5 working days from confirmation of dispatch|
|USA||6 – 7 working days from confirmation of dispatch|
|Rest Of World||6 – 7 working days from confirmation of dispatch|
Please also take into consideration that COVID-19 has caused delays which could affect your delivery timescale. Thank you so much for your understanding and patience.
BREXIT (The UK Leaving the European Union)
As our products are shipped from the UK and the UK has now left the European Union, there will now be additional charges to pay on delivery of your goods to EU countries.
VAT will now be payable at your local country rate. This varies between countries but starts at 15%. You will need to pay your VAT bill plus any handling fees on delivery of your parcel.
You can search for your local country VAT rate using the following link –
If your order is over €150 you may have to pay import duty.
Import duty is a tax that may be imposed by your country’s government on goods from other countries, so unfortunately this is not something we can control.
Duty will be based on the type and material of each good, and the destination country rules. If duty is applied, you will have an invoice attached to your shipment for payment.
You can find more information here:
It is not guaranteed that there will be a duty charge, it is dependant on each shipment and each customs official around the world.
RETURNS & CANCELLATIONS
Unfortunately, we are unable to accept cancellations or product returns.
If you have any queries regarding your order, please email email@example.com quoting your order number.